Privacy of personal information is an important consideration.
Online therapy sessions will be conducted using platforms that comply with PHIPA and PIPEDA privacy laws. Please note that correspondence through electronic mediums is not completely secure. The increased security risk to health information being intercepted or disclosed to third parties exists when using internet services. To help keep your information safe and secure, you can:
- Use a private computer/device (i.e., not an employer’s or third party’s computer/device), secure accounts, and a secure internet connection. For example, a personal and encrypted email account is more secure than an unencrypted email account; accessing the internet via your home network is generally more secure than an “open guest” Wi-Fi connection (i.e., public library, Tim Horton’s, the mall, etc.).
- Ensure the physical space you choose while accessing an online session is private.