Frequently Asked Questions


Frequently Asked Questions

 “The journey of a thousand miles begins with a single step.”

— Ancient Proverb

How will we meet?

Our conversations are over secure video on a secure PHIPA compliant application called, which is similar to Zoom or FaceTime. 

It’s free and easy to use on phones, tablets and computers. Alternatively, telephone sessions are also an option. Please read about the privacy and confidentiality of working together online below.

Information and Consent for Teletherapy or On-Line Therapy 

How do I know if you are the right therapist for me?

Take your time to read through my website. If you sense that I may be a good fit based on what you are reading, please contact me for a free phone consultation at 613-612-1843 or email

During our initial phone consultation, you can ask me questions about my approach, what a typical session with me is like, or any other questions you may have that are specific-to-you. My approach is not going to work for everyone. What’s most important to me is that you find someone who you feel is the right fit for you. We can explore that together.

What is your training and professional background?

I am a registered psychotherapist with the College

Does what we talk about remain confidential?

Your privacy and trust are of utmost importance.  As a Registered Psychotherapist, whether I am counselling or coaching, my involvement with you is strictly confidential. 

There are however, the following limits to confidentiality that include: your file is subpoenaed, you have stated imminent plans to harm yourself or to harm others, abuse/neglect of children or elderly/dependent adults, and misconduct of a health professional. These exceptions require me by law to take necessary steps to ensure your safety and the safety of others. 

Additionally, with coaching, if your employer or organization has contracted with me to coach you, we will discuss together and gain agreement to the type of information and communications that will be shared with your employer. 

If you have specific questions about how confidentiality works, you can ask during our initial phone consultation or anytime during our work together.

What if I miss or need to cancel an appointment?

We will discuss fees when you schedule your first appointment. Payment is due by etransfer at the time of service and a receipt is provided upon payment at the end of each session. 

If you need to cancel or reschedule a session, you must do so at least 48 hours in advance. If you make a late cancellation you will be charged the full session fee.

For coaching, I also ask for 48 hours notice to reschedule coaching appointments.

How can I get started? 

I’m here to talk during a free phone consultation where you can share what’s going on for you and I will let you know how I can best help. 

Ready to Start Feeling Better?

Monday to Friday: 7am-8pm
Weekends: Upon request
I offer free phone consultations!
Is there coverage?

Extended third-party health plans may cover session fees. Make sure to contact your provider to verify what benefits are available to you.

How long does it take?

On average, clients start to notice improvements after the first 3-5 sessions and often state feeling a little more calm and hopeful.

The total duration of therapy varies from client to client. Some clients find 3-6 weeks to be enough to resolve immediate challenges. While others feel longer term therapy is needed for support. 

We will work together to find the length of time that works for you.

What can I expect during the first session?

Overall, you can think of the first session as a conversation that helps me get to know you and the challenges that brought you into session. I’ll invite you to share more about yourself and we can also talk about what’s worked or not worked for your wellbeing and health in the past.

Some questions that I like to ask during a first session include:

  • What prompted this session? 
  • What’s present for you in your life right now? 
  • What goals would you like to achieve coming out of these sessions?

You can ask me questions as well. You might be curious about my experience or how future sessions work. 

How I work as a Somatic Experiencing Practitioner (SEP)?

Somatic Experiencing (SE), developed by Peter Levine, is  a body oriented, nervous system informed approach to  trauma resolution. SE is a gentle non-pathologizing approach that looks at how the body responds to overwhelm, and how your natural threat response cycle of fight/flight/faint/freeze can get stuck in the body.  When you experience breaches of connection and trauma, it impairs your ability to be fully present and responsive to life. As a holistic, strength-based approach, SE helps to bring balance back to your nervous system, enabling you to be fully present to life

Check out this article:

Somatic Experiencing Trauma Institute:

How I Work As A PACT Couples Therapist?

Psychobiological Approach to Couples Therapy (PACT) developed by Dr. Stan Tatkin, is a cutting edge approach that integrates neuroscience, attachment theory, and human biology to help couples overcome challenges they face.  PACT uses interventions are informed by understanding how the brain works and the physiological basis for how people act and react within relationships.  As your PACT therapist, I  will help you and your partner understand your early life “blueprints” which shape our actions and behaviors to keep us feeling safe and secure. However, it is often our individual blueprints that can also keep us stuck in a repeating negative couple cycle.  I will support you as a couple to cultivate greater connection, learn how to fight well, and how to manage and care for each other’s emotional states. 

Check out Stan Tatkin’s Ted talk.